Shipping policy
Shipping Policy for Treasurefeeds® Afromart
Thank you for choosing Treasurefeeds® Afromart for your grocery needs. We are committed to providing you with the best products and ensuring a smooth and reliable shipping process. Please take a moment to review our Shipping Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Processing Time
Orders are typically processed within 1-2 business days ( Monday – Friday ) of receipt. This processing time allows us to ensure the quality and freshness of your perishable items.
2. Delivery Time
Delivery times depend on the shipping method selected and the destination. Standard shipping within Canada typically takes 3-7 business days ( Monday – Friday ), while expedited shipping may arrive sooner. Please note that these are estimated delivery times, and actual delivery may vary.
Order Cut off time 11:00 PM (GMT-05:00) Eastern Standard Time (Toronto)
3. Shipping Rates
Shipping rates are calculated based on the destination and possibly the weight of your order. You can view the shipping cost during the checkout process before completing your purchase.
4. Shipping Methods
We offer standard and expedited shipping options to Canadian addresses. The shipping method can be selected during the checkout process. Please note that shipping times may vary based on the destination and the chosen shipping method.
5. Shipping Destinations
We proudly ship our products across Canada. If you have any concerns about the delivery to a specific location, please contact our customer service team for assistance before placing your order.
6. Tracking Information
Once your order is shipped, you will receive an email with tracking information. This allows you to monitor the progress of your shipment in real-time. Please ensure that the provided email address is accurate to receive timely updates
7. Perishable Items
For perishable items, we take extra care in packaging to maintain freshness during transit. It is important to refrigerate or freeze perishable items upon delivery to maintain their quality. Treasurefeeds® Afromart is not responsible for the quality of perishable items if the recommended storage guidelines are not followed.
8. Delivery Issues
If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team immediately. We will work to resolve the issue and ensure your satisfaction.
9. International Shipping
At this time, we only ship within Canada. We do not offer international shipping.
If you have any further questions or concerns about our Shipping Policy, please contact our customer service team at support@treasurefeed.com
Thank you for choosing Treasurefeeds® Afromart. We appreciate your business!
Note: This Shipping Policy is subject to change without notice. Please review the policy periodically for any updates.